/Privacy Policy
At Spellytics, we believe technology should empower people with integrity. This Privacy Policy details our commitment to transparency, safeguarding your data, and adhering to the Australian Privacy Principles (APPs) as well as global data protection regulations.
No Data Selling
We do not sell, rent, or trade your personal data to third parties or advertisers.
Security by Design
All communications and data transmissions are encrypted using industry-standard protocols.
Transparent Control
You have full rights to request access, correction, or deletion of your personal information.
Minimal Footprint
We collect only what is strictly necessary to communicate with you and build great software.
Overview & Commitment
Spellytics (“we”, “our”, or “us”) is a Sydney-based software studio dedicated to building thoughtful digital products that generate positive real-world impact. We respect your privacy and are committed to protecting any personal information you share with us.
This Privacy Policy applies to our website (spellytics.com) and any interactions, services, or communications you engage in with Spellytics. It outlines what information we collect, why we collect it, how it is handled, and your rights under the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We gather minimal personal information and only collect data necessary to communicate with you and provide our services. The types of information we may collect include:
A. Information You Provide Voluntarily
When you submit our contact form or contact us directly via email, we collect your name, email address, company or organization name, and any message or project details you choose to share.
B. Technical and Usage Telemetry
When accessing our website, web servers and infrastructure providers automatically log standard request data such as IP address (anonymized/aggregated where feasible), browser type and version, device operating system, referring URL, pages viewed, and timestamp of access. This information is used strictly to diagnose technical issues and ensure site security.
How We Use Information
We use collected information solely for legitimate business and client service purposes:
- ▪To respond to your inquiries, schedule discovery sessions, and deliver software proposals.
- ▪To manage ongoing engineering engagements, contracts, and project deliveries.
- ▪To maintain the security, reliability, and performance of our web infrastructure.
- ▪To comply with legal and regulatory obligations under applicable Australian law.
Third-Party Services & Processors
We may engage trusted third-party service providers to assist in operating our website and delivering client services. These providers have access to information only as needed to perform their functions and are bound by strict confidentiality and data protection agreements:
Email Delivery (Resend)
We utilize Resend to securely transmit contact inquiries. Data entered into the contact form is processed in transit to deliver messages to our team inbox.
Cloud Hosting & CDN
Our web infrastructure is hosted on secure global cloud edge networks that enforce TLS/SSL encryption and DDoS mitigation.
Security & Data Retention
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. All data transmissions are encrypted using Transport Layer Security (TLS/HTTPS).
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights & Choices
Depending on your location and applicable privacy laws (including the Australian Privacy Principles, GDPR, or CCPA), you may have the right to:
Right of Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request the deletion of your personal information where applicable.
Right to Restrict or Object
Object to or restrict the processing of your personal data.
Right to Data Portability
Receive your information in a structured, machine-readable format.
To exercise any of these rights, please email us at hello@spellytics.com. We will respond to your request within thirty (30) days.
International Data Transfers
Spellytics operates primarily from Sydney, Australia. If you access our website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other jurisdictions where our cloud infrastructure providers operate. We ensure that appropriate cross-border safeguards and contractual protections are in place.
Children's Privacy
Our website and services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us immediately so we can promptly delete such data.
Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our operational practices, new features, or evolving legal requirements. Any revisions will be published on this page with an updated “Last updated” timestamp. We encourage you to review this policy periodically.
Contact & Privacy Inquiries
If you have any questions, feedback, or complaints regarding this Privacy Policy or our data handling practices, please contact our Privacy Team:
LOCATION
Sydney, NSW, Australia
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at enquiries@oaic.gov.au or by phone at 1300 363 992.
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